Mediations Malaysia

Job description

We are keen to recruit enthusiastic and resourceful MEDIATIONS .

Our mission at amalan is to assist people in regaining control of their finances. We advise our customers on ways to renegotiate their loans to a level they can afford. We are first to offer such service in Indonesia using a professional, attentive and customer focused approach, supported by cutting edge technology.

As MEDIATIONS you will contribute establish good communication and negotiation process of our customers' debt problem to the banks

This is an exciting opportunity within a small and dynamic team in a high growth startup led by an international group of experienced finance and start-up veterans (for bios, please visit our website). It is a fun job for a highly motivated and creative person that learns quickly and likes a fast moving, challenging environment. 


  • Handling debt negotiation and consolidation to the banks and get the best result
  • Handling debt collectors, including answer phone, meeting with collectors, reply message or email
  • Maintain relationship with the bank especially collection department
  • Join with the team to do customer’s debt management analysis
  • Join with the team to advice customer’s debt management plan
  • Meet Quality Assurance Requirements and other key performance metrics


  • Fresh graduates are welcome

  • Excellent interpersonal, written, and oral communication skills

  • Good negotiation skill

  • Have analytical understanding about customer’s debt especially in unsecured loan

  • Have a deep understanding in collection and credit payment process

  • Fluent in Malay and English
  • This is a full time position.